Customer Complains
Case Management System is implemented for Water Company of Sarande, the beautiful seaside city in southern Albania.
Our Services
Long experience in processes analysis and modeling
Cost effective Process Automation Solutions
Thinking of outsourcing business processes? We have the technology and resources to execute and add value to your processes.
We can integrate your existing software systems, to allow processes span among different systems
Our Portfolio
Loan Origination, HR Processes, Incident Management, Ticketing Systems, Auditing, etc.
Applications, Registration, Admission Services, HR Processes, Reporting, etc.
Case Management, Incident Management, Reporting, Auditor Coordination, etc.
Case Management, Customer Profile, Document Management, Approval Workflows, etc.
Testimonials
I esteemed the high professionalism and excellent IT expertise combined with a great vision, creativity and innovative ideas.
Odeta Kromici Ministry of Finance of AlbaniaYou present great responsibility, professionalism and outstanding efficiency in providing an adequate service and very good training delivery skills.
Greta Petro AlbTelecomYou provided outstanding performance in several projects in social services systems, with a special focus on child protection.
Anila Meco Save The Children, AlbaniaRecent Updates
Case Management System is implemented for Water Company of Sarande, the beautiful seaside city in southern Albania.
Smart Processes has built up a case management system.
This method helps the bank to simplify the transfer of credit/debit cards to customers.
Smart Processes implemented the Albanian National Register for Requests or Information. The project allows Albanian institutions to answer information requests based on the Law on Public Information.
Smart Processes has implemented the Grant Management System for “Lëviz Albania”.
“Lëviz Albania” is a Swiss Government Funding Program delivering grants for NGOs in Albania.