Trusted Services
We are trusted by our customers. Contact us info@smartprocesses.net
Promptly Support
support@smartprocesses.net
Well Experienced
10 years+ of experience

Our Services

We provide the best services

Business Process Outsourcing

Thinking of outsourcing business processes? We have the technology and resources to execute and add value to your processes.

Integrations

We can integrate your existing software systems, to allow processes span among different systems

Our Portfolio

Industry Solutions

Financial Institutions
Financial Institutions

Loan Origination, HR Processes, Incident Management, Ticketing Systems, Auditing, etc.

Education Institutions
Education Institutions

Applications, Registration, Admission Services, HR Processes, Reporting, etc.

ISO Certification
ISO Certification

Case Management, Incident Management, Reporting, Auditor Coordination, etc.

Institutions
Institutions

Case Management, Customer Profile, Document Management, Approval Workflows, etc.

Testimonials

What clients are say

I esteemed the high professionalism and excellent IT expertise combined with a great vision, creativity and innovative ideas.

Odeta Kromici Ministry of Finance of Albania

You present great responsibility, professionalism and outstanding efficiency in providing an adequate service and very good training delivery skills.

Greta Petro AlbTelecom

You provided outstanding performance in several projects in social services systems, with a special focus on child protection.

Anila Meco Save The Children, Albania

Recent Updates

Our Latest Projects

UjesjellesiSarande
Customer Complains

Case Management system is implemented for Water Company of Sarande, the beautiful seaside city in southern Albania.

GrantManagementSystem
Grant Management System

Smart Processes implemented the Grant Management System for “Leviz Albania”, a Swiss Government Funding Program delivering grants for NGOs in Albania.