Smart Processes Business Process Management Made Easy
Smart Processes

Projects

For years we have been helping companies and organizations to manage their business processes, automating repetitive tasks. reducing operational costs, increasing efficiency , improving service quality, meeting and exceeding their expectations.  

We have implemented business process automation solutions in different industries including:

  • Financial Institutions
  • Government Institutions
  • Non-Governmental Organizations
  • Higher Education
  • Utility Companies
  • etc.

Below are listed some of our projects.

Credit/Debit Card Distribution System
Finance / Projects

Card Distribution

Fully automated work-flow to manage cards life cycle is implemented, helping the bank to increase efficiency and further improve customer […]

National Register of Requests for Information
Projects

Public Information Portal

Smart Processes implemented the Albanian National Register for Requests or Information. The project allows Albanian institutions to answer information requests […]

Customer Complains
Projects

Customer Care

Case Management System is implemented for Water Company of Sarande, the beautiful seaside city in southern Albania. The city faces […]

Grant-Management-System
Finance / Projects

Grant Management

Smart Processes has implemented the Grant Management System for “Lëviz Albania”.“Lëviz Albania” is a Swiss Government Funding Program delivering grants […]