Smart Processes Business Process Management Made Easy

Vacancy Announcement

Marketing Specialist

Company Profile: Smart Processes is a software development company located in Tirana founded in 2016 specializes in providing process automation solutions. Smart Processes is an expert in the development and integration of complex enterprise-level solutions, supported by extensive consultancy experience in process automation in different government areas and industry sectors, including but not limited to: Government (Local and Central), Health Care, Financial Services (insurance, banking), Telecommunications and Education. Our team operates with a customer-in-focus mindset, being a reliable partner for companies and institutions helping them to face the challenges and embrace the opportunities raised by the latest technology developments.

Job Position: Marketing Specialist

Summary: We are looking for an enthusiastic Marketing Specialist to help us in our overall marketing efforts. A Marketing Specialist will be an integral part of the development and execution of marketing plans to reach targets from brand awareness to product promotion. The candidate should be a competent professional able to grasp consumer behavior trends and generate creative ideas. Also, the candidate should be well-versed in specialized marketing concepts, principles, and tactics. The goal is to deliver effective marketing programs that will help our growth.

Main Responsibilities:

  • Conduct market research to find answers about consumer requirements, habits, and trends
  • Brainstorm and develop ideas for creative marketing campaigns
  • Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning, etc.)
  • Liaise with external vendors to execute promotional events and campaigns
  • Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts
  • Plan and execute initiatives to reach the target audience through appropriate channels (social media, e-mail, etc.)
  • Schedules appointments and meetings as necessary
  • Answers questions from clients
  • Undertake individual tasks of a marketing plan as assigned
  • Build a technical relationship with prospects customers;
  • Support the Sales Team with customer-facing technical pre-sales assistance;
  • Deliver product presentations and demonstrations, and provide support at external and internal customer-facing events;
  • Compare competitive products to specify the most advantageous solutions for customers;

Skills, Qualifications & Experience

The ideal candidate will have:

  • BSc/MSc degree in Marketing or related field;
  • Demonstrable experience in marketing together with the potential and attitude required to learn; 
  • Excellent presentation and demonstration skills;
  • Excellent organizational skills;
  • Good listening skills;
  • Ability to explain and present technical solutions;
  • Excellent relationship-building skills.

Application Procedure: To apply for this position, please submit a CV and a Motivation Letter before March 25th 2021 at email address:

* All applications will be treated with strict confidentiality according to law No. 9887 set by the Albanian Parliament for the “Protection of Personal Data”.