Case Management
Cases portal eases interaction with customers and partners
Fast Integration
Web Service Events ensure fast integration with other systems.
Quality Assurance
Dashboard analyzes cases to make sure you deliver high quality service.
Product features
Go to Business process configuration
Business process configuration
Go to Businesses process modeler
Businesses process modeler
Businesses rules configuration
Go to Customer Relationship Management
Customer Relationship Management
Go to Access configuration
Access configuration
Go to Email/SMS notification
Email/SMS notification
Case Tracker
Customer Web Portal
Solutions
Latest news
National Register of Requests and Responses
Smart Processes has created the National Register of Requests and Responses for the Right of Information, that enables citizens to apply for online information and receive online responses. Responsible for returning responses are the commissioners for the right to information in public institutions. Currently, the database is being piloted in 7 institutions and will be Read more about National Register of Requests and Responses[…]
“Smart Processes Certified Professional” Training
Take these training and prepare to earn a Smart Processes Certified Professional:Implementing Smart Processes Enterprise Edition V 2.0 certification. About this course The training topics will focus on how to administer a Smart Processes Instance. At the end of this training day participants should be able to locate where a Smart Processes Instance stores the attached Read more about “Smart Processes Certified Professional” Training[…]
Certificate of Conformity for Quality Management System
Smart Processes took the Certificate of Conformity for Quality Management System, concerning the following EN ISO 9001:2015 for services: Research, design, development, installation, customization, and maintenance of computer software and automated information systems. Consultancy and training services.
Certificate of Conformity for Information Security Management
Smart Processes took the Certificate of Conformity for Information Security Management, concerning the following ISO/IEC 27001:2013 for services; Design, development, production, and maintenance of software and automated information systems.
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