Fully automated work-flow to manage cards life cycle is implemented, helping the bank to increase efficiency and further improve customer service. Smart Processes is used to automate the cards lifecycle from request-to-customer. Problem background Our client required a fully automated work-flow to manage cards life cycle. This would include automating […]
Smart Processes implemented the Albanian National Register for Requests or Information. The project allows Albanian institutions to answer information requests based on the Law on Public Information.
Case Management System is implemented for Water Company of Sarande, the beautiful seaside city in southern Albania. The city faces an increase in population in the summer months, which faces the Water utility company with several challenges. The implemented system facilitated considerably the communication with the citizens and visitors, reporting […]
Smart Processes has implemented the Grant Management System for “Lëviz Albania”.“Lëviz Albania” is a Swiss Government Funding Program delivering grants for NGOs in Albania.